Customer service and returns policy

We are committed to providing exceptional customer service and quality products.  We endeavour to make sure that all products listed on our website are available. Rush service delivery timeframes are listed on each product. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Please choose your promotional items carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision during the order process.

We will gladly remake goods that have been manufactured incorrectly, or products that to not function according to product description.